The staff, in particular Katherina, were amazing - going above and beyond to help us with anything we needed and more, providing lots of recommendations and speaking on the phone to our taxi driver. Rooms were a good size and breakfast was lovely. Everyone asked us for honest feedback, genuinely want to do a great job for their customers
Katie
februar 2023
Really nice staff and nice large rooms. Good for my health as the lift wasn’t working and room was on 6th floor!
John
august 2023
Hearty breakfast and nice room
Alessandra
juli 2023
The location is a maximum of 2 minutes from the metro station. Own underground parking. Possibility of spa and gym. Own restaurant with quite tasty food. Spacious room and bathroom. The existence of an elevator that connects to the parking lot We would stay here in the future :)
Soringabrielro
juli 2023
Incredibly convenient location, so close to all kinds of public transport options, and not far from city centre. The secure car park was very handy. The breakfast wasnt bad, with quite a good choice of food. The staff were all really friendly and helpful. The hotel itself is really clean and feels quite new. There is a small, new gym on site.
Elizabeth
mai 2023
the staff were extremely attentive and went the extra mile to give good service. they also helped me practice the little bit of Bulgarian I learned which was amazing. the breakfast was great. I had shopka salad (veg with feta) with eggs and bacon. the room was very spacious and had plenty of closet/drawer space. there was also a fridge with a minibar and enough space to add to. everything was extremely clean and good quality. the location to the metro is less than a 3 minute walk. the workout facility/gym was also really good. for anyone staying for a few days this is a perfect base.
Kevin
februar 2023
Nicusor
juni 2023
The staff was very friendly and helpful. We had some problems in our rooms - in one room we couldn't turn of lights above bed (something about batteries not working) and the receptionist showed us another room in less than 10 minutes; on the other room we couldn't close the window, and again the receptionist helped us (we needed to apply more strength), and even though she had to go from 6th floor to 1st and then again to the 5th, she was very friendly. Breakfast was tasty and, surprisingly, with good variety of dishes. Interior was nice and cosy, rooms were clean and beds were comfortable. Also, our room had big windows overlooking the city. We were pleasantly surprised to find out that this hotel has gym and sauna that you can use for free! And also on check-in we were given coupon that gave us 10% off in the hotel's restaurant. Parking is underground and so, really secure. There's a nice park near the hotel.
Anastasia
september 2023
Communication was easy, the room was very nice and with one entire wall being a window. There was a comfortable nook for working, or sitting and observing the outside. There was a free gym and sauna + wellness facility that was very nice and available at any time. The food was good and breakfast was long enough. The location was right next to the Central railway station, making travel across Sofia through the subway very easy.
Veronika
mai 2023
The hotel is very close to the central railway station and the center of Sofia. We were able to left the luggage when we arrived early in the morning and go out to explore the city. Due to some unexpected adventures with Bulgarian rail travel we haven't slept that night and were very tired but the receptionist pointed us to the coffee station and a lounge where we had some rest and reconsidered. Without her help we wouldn't see Sofia this time around as our flight was next morning.
Olga
august 2023